1. TERMS AND DEFINITIONS
1.1. Terms and definitions are definitions used in this Agreement and forming an integral part of it.
1.2. Definitions are interpreted according to their substance and the content of this Agreement. The definitions are listed below:
1.3. Educational Services are services in the field of additional adult education provided in the form of online courses, webinars, video recordings, seminars, master classes, individual and group learning meetings, educational supervisions, preparation of educational materials, and organization of the educational process for specialists, parents, and professional communities. The Services may include educational programs on DIR/Floortime® according to ICDL (USA) standards and educational materials, neurodevelopmental and neuroaffirming approaches, quality of life, family support, and related topics. The Services do not provide state-recognized diplomas or certificates. The language of the Services is Russian.
1.4. Service Program means the list of organizational, informational, and educational activities, as well as the methodology and format of the distance learning, video course, webinar, online conference, individual learning meeting, seminar, or master class.
1.5. Customer means a legal entity or individual in any country of the world who contacts the Contractor through the website tdpspace.org and intends to make a purchase, or who purchases or uses the Educational Services of the Contractor.
1.6. Contractor means Individual Entrepreneur Olena Akulova, tax number 145798232.
- GENERAL PROVISIONS
2.1. Relations in the field of consumer rights protection are governed by the applicable laws and legal acts of Georgia.
- ACCEPTANCE OF THE AGREEMENT
3.1. The text of this Agreement is a public offer under which the Contractor undertakes to provide paid educational services to the Customer, and the Customer undertakes to pay for such services.
3.2. Publication of the text of this Agreement on the Contractor’s official website at tdpspace.org constitutes a public offer addressed to an unlimited number of persons.
3.3. Acceptance of the offer means payment for the ordered Services by prepayment in the manner set out in this Agreement, as well as use of the Services by the Customer.
3.4. The Customer’s acceptance of the terms of this Agreement is confirmed by submitting an application for the Service by clicking the relevant button on the Contractor’s website, filling in the order form, and paying for the Service.
2.5. Payment is made using interbank transfer services and online acquiring services available on the website. The Customer bears all expenses related to payment, including bank and payment-system fees.
2.6. The Agreement is effective from the moment funds are credited to the Contractor’s settlement account until the Parties have completed their obligations and mutual settlements.
2.7. To confirm conclusion of the Agreement, the Customer receives a notification at the email address specified in the order form pursuant to clause 3.4 of this Agreement.
- SUBJECT MATTER OF THE AGREEMENT
4.1. Under the terms of this Agreement, the Contractor undertakes to provide the Customer with the Services defined in clause 1.3.
4.1.1. The Contractor’s Services are educational, psychoeducational and informational services, additional training, learning meetings and educational supervision services. They do not constitute medical services, medical care, diagnosis, treatment, psychotherapy, prescription of medication, or a guarantee of professional qualification, and do not have the nature of psychotherapeutic or consultative support. Educational programs and supervisions are provided as additional education and professional development within the stated topics. If the Customer has questions concerning health, diagnosis, treatment, medication, or mental health care, the Customer should consult an appropriate licensed medical or mental health professional.
4.2. A Customer who is an individual participates in the events in accordance with the terms of this Agreement.
4.3. A Customer who is a legal entity sends its employees to participate in the events in accordance with the terms of this Agreement.
4.4. The Customer accepts the Services provided by the Contractor in accordance with the terms of this Agreement. 4.5. The Service Program is determined by the Contractor.
4.6. The Contractor reserves the right to amend this Public Offer Agreement and other information on the website. The Customer must independently review the current version of the Agreement and the information published on the website. The current version of the Agreement is available at: https://tdpspace.org/en/public-offer-agreement/.
RIGHTS AND OBLIGATIONS OF THE PARTIES
5.1. The Contractor undertakes to:
5.1.1. Provide the Services with due quality, within the stated timeframes, properly, and in full in accordance with this Agreement.
5.1.2. Organize the logistical and technical support for the educational process in accordance with applicable sanitary norms, rules, and requirements, where applicable to the format of the Service.
5.1.3. Inform the Customer in a timely manner about changes arising during the provision of the Service, including changes to the dates and venue, by publishing information on the Contractor’s official website or by sending a message to the Customer’s contact email address.
5.1.4. Not disclose confidential information and data provided by the Customer in connection with the performance of this Agreement.
5.2. The Contractor has the right to:
5.2.1. Independently determine the forms, methods, and means of carrying out the educational process in accordance with applicable legal requirements and the Service Program.
5.2.2. Use the Customer’s intellectual property objects created during the term of the Agreement, as well as materials containing such objects, for illustrative, demonstration, informational, and promotional purposes, including on the Internet and in printed materials, while preserving confidentiality and obtaining consent where required.
5.2.3. Use the services of any individuals or legal entities in order to perform obligations under the Agreement in a timely and high-quality manner.
5.2.4. Require the Customer to pay the cost of the Services in a timely manner and in full in accordance with this Agreement.
5.2.5. Reschedule the provision of the Services by notifying the Customer no later than three days before the start of the Services.
5.2.6. Make minor changes to the Service Program.
5.3. The Customer undertakes to:
5.3.1. Pay the cost of the Services provided by the Contractor in a timely manner and in full, in the manner, within the timeframes, and in the amount established by this Agreement.
5.3.2. Treat the study and mastery of the educational program content in good faith.
5.3.3. Comply with ethical standards of communication with other participants in educational programs in group formats, not transfer or disclose group materials, discussions, or personal information of other participants in any way, and not obstruct other participants’ learning. Violation of this obligation may result in removal from the program without a refund.
5.3.4. Fulfill the requirements of the course regarding independent work, internal rules, and other local regulations and acts related to participation in the Service.
5.3.5. Provide the Contractor with all information and data necessary for the Contractor to perform its obligations under this Agreement.
5.3.6. Sign the Act of Services Rendered within five business days from receipt of the Act from the Contractor by mail or electronic communication channels, or submit reasoned written objections within the same period. If objections are not submitted within this period, the Services are deemed provided properly and accepted by the Customer in full.
5.3.7. Not disclose confidential information and other data provided by the Contractor in connection with the performance of this Agreement.
5.3.8. Treat the Contractor’s property with care.
5.3.9. Independently monitor the schedule of seminars published on the Contractor’s official website and check the contact email address in a timely manner.
5.4. The Customer has the right to:
5.4.1. Receive paid educational services in accordance with clause 1.3 of this Agreement.
5.4.2. Require the Contractor to perform its obligations under this Agreement on time and with due quality.
- SERVICE COST AND SETTLEMENT PROCEDURE
6.1. Using the network resources available to it, the Contractor provides detailed information about the Services and the rules and procedure for their provision.
6.2. The cost of the Services provided under this Agreement is determined based on the scope, nature, and duration of the Services and is reflected in the relevant invoice, payment page, Service description, or other communication from the Contractor.
6.3. The Contractor provides the Services on the basis of 100% prepayment of the amount indicated in the invoice or invoice document provided to the Customer.
6.4. The Contractor may not change the cost of paid Services for a specific Customer if that Customer has already accepted the Contractor’s terms and paid for the Services.
6.5. Services are not provided to the Customer until they have been paid for. Payment is deemed made when funds are credited to the Contractor’s account.
6.6. Customers who are legal entities pay for the Services by non-cash transfer of funds to the Contractor’s settlement account.
6.7. Customers who are individuals pay for the ordered Services by non-cash bank transfer or by using payment services available on the website.
6.8. All expenses related to transferring payments under this Agreement to the Contractor’s account are borne by the Customer.
6.9. In the event of changes in tax legislation, market conditions, or the introduction of additional taxes and mandatory payments, the Contractor has the right to revise the cost of the Services that have not yet been paid for.
6.10. In the event of the Customer’s financial debt, including violation of payment deadlines or payment procedure, the Contractor reserves the right to suspend the provision of the Services until the debt is repaid.
6.11. If the Customer is absent from an event without a valid reason, the cost of the missed Service is not refunded. If the Customer misses a session for a valid reason, the possibility of transferring the paid amount or participating in another format is determined by the Contractor individually.
- LIABILITY OF THE PARTIES
7.1. Measures of liability of the Parties not provided for in this Agreement are applied in accordance with the applicable legislation of Georgia and this Agreement.
7.2. For non-performance or improper performance of obligations under this Agreement, the Contractor and the Customer are liable in accordance with this Agreement and the applicable legislation of Georgia.
7.3. A breach of the Agreement means non-performance or improper performance of the Agreement, that is, performance in violation of the terms defined by this Agreement.
7.4. If the Agreement is terminated at the initiative of the Customer after the Customer has begun receiving the Services, the funds paid by the Customer for the Services are refunded in accordance with Appendix 1 to this Agreement and the refund terms for the specific Service.
7.5. A Party is released from liability established by this Agreement and the applicable legislation of Georgia for full or partial non-performance of its obligations if such non-performance results from force majeure circumstances.
7.6. All disputes arising in connection with the performance of this Agreement or related to it are resolved through negotiations between the Parties.
7.7. If the relevant dispute cannot be resolved through negotiations, it is resolved in court in accordance with the procedure established by applicable law.
- FORCE MAJEURE
8.1. In the event of force majeure circumstances that exclude or objectively prevent performance of this Agreement, the Parties have no mutual claims and each Party assumes its own risk for the consequences of such circumstances.
- DISPUTE RESOLUTION
9.1. Disputes and disagreements arising in the performance of this Agreement shall be resolved through negotiations between the Parties to this Agreement.
9.2. If the disputes and disagreements specified in clause 9.1 cannot be resolved in this manner, they shall be settled in court in accordance with the procedure established by applicable law.
- TERM OF THE AGREEMENT
10.1. This Agreement is concluded for the period during which the Services paid for by the Customer are provided and is valid from the moment payment is credited to the Contractor’s settlement account until the Parties have fully performed their obligations.
10.2. In the event of early refusal by the Customer to perform the Agreement, the Contractor refunds the amount paid by the Customer upon the Customer’s written request in accordance with Appendix 1 to this Agreement and the refund rules for the specific Service.
10.3. This Agreement remains in force in the event of changes to the Parties’ details or constituent documents, including but not limited to changes in ownership, organizational and legal form, or other registration data.
- ADDRESSES AND DETAILS OF THE PARTIES
11.1. The Parties unconditionally agree that the Customer’s details are the information specified by the Customer when placing an order for the provision of Services.
11.2. Contractor details:
Individual Entrepreneur Olena Akulova, business identification number 145798232, registered in Georgia on 6 March 2022.
Contact details: Tel: +995 591 447 962, E-mail: info@tdpspace.org
APPENDIX 1 TO THE PUBLIC OFFER AGREEMENT
These rules apply to all services and products of the project.
- Refunds are available only for products for which a guarantee is provided, except for the following products:
- Products intended for listening or viewing as recordings (video and audio courses);
- Products paid for under a prepayment system.
The fact that a guarantee is provided is indicated on the advertising page of the project’s official website.
- Refund requests for courses lasting several sessions are not accepted after the end of the second session (seminar).
- Refunds are made only on the basis of an application submitted in the required format.
- Request format:
4.1. Customer’s surname and first name (or details of the Customer if the Customer is a legal entity);
4.2. Order number;
4.3. Reasoned explanation for the refund request.
4.4. Refund details are provided by the Customer depending on the available transfer method:
- for an electronic wallet: payment system and wallet number;
- for an international bank transfer: recipient’s first and last name in Latin letters and the recipient bank details;
- for a bank card transfer: bank card number and other details required for the transfer;
- other details required by the bank or payment system.
- Payment-system and bank fees are withheld from the refund amount at the Customer’s expense.
- If a refund request is received from a Customer who has previously received a refund for the same or a similar product, the Contractor has the right to refuse the refund.
- Instead of receiving a refund, the Customer may transfer the refund amount to pay for another Contractor course, provided that the Customer has attended no more than one session of the original course.
- The Contractor may establish special refund conditions for specific Services, provided that such conditions are published before payment is made.